User Susceptibility
How targeted users respond to realistic but safe phishing messages and calls to action.
Human risk validation
Measure how people and process respond to realistic phishing.
CenturionOps phishing assessments are controlled, authorized simulations designed to evaluate susceptibility, reporting behavior, and the effectiveness of existing security awareness and email-defense controls.
What we assess
Testing focused on the areas that drive the objective.
The exact scope is tailored to your environment, constraints, and desired outcome.
Reporting Behavior
Whether suspicious messages are recognized and reported through the organization's expected channels.
Defensive Process
How awareness, mail controls, escalation procedures, and organizational response work together during a simulation.
Methodology
A disciplined path from scope to actionable results.
01PlanDefine target populations, approved scenarios, prohibited themes, timing, and escalation contacts.
02PrepareBuild controlled campaign content, landing experiences, tracking, and safeguards aligned to the engagement.
03SimulateExecute the authorized campaign and measure interaction and reporting behavior without collecting unnecessary sensitive data.
04ImproveSummarize results, identify patterns, and provide practical recommendations for awareness and process improvement.
What you receive
Results designed to support decisions and remediation.
Campaign Summary
Audience, scenario, timing, and overall campaign performance.
Response Metrics
Interaction and reporting measurements appropriate to the authorized campaign.
Observed Patterns
Themes that may indicate training, process, or technical-control opportunities.
Recommendations
Prioritized improvements for awareness, reporting, mail controls, or future testing.
Typical engagement flow
Simple coordination. Clear boundaries. Useful outcomes.
Scoping & authorization
Define objectives, targets, access, exclusions, contacts, testing windows, and rules of engagement.
Controlled assessment
Perform the agreed testing while maintaining communication around material observations or scope-sensitive issues.
Reporting & readout
Deliver findings, evidence, priorities, and recommended next steps, followed by a stakeholder review.
Frequently asked questions
What clients typically want to know.
Exact details depend on scope and environment, but these answers cover the most common engagement questions.
Do you collect employees' passwords?
The assessment can be designed to avoid collecting real credentials. The exact interaction and data-handling rules are agreed before launch.
Can specific departments be targeted?
Yes. Target populations can be scoped by department, role, location, or another approved grouping.
Will employees know the campaign is a test?
Usually not during the simulation, because that would invalidate the measurement. Disclosure and follow-up are coordinated with the organization.
Can the assessment test reporting, not just clicks?
Yes. Reporting behavior is often one of the most useful measures because it shows whether employees actively help the organization detect suspicious activity.
Phishing Assessment
Want to measure phishing resilience safely?
Tell us what you need to assess and the outcome you are trying to achieve. We can help define a practical scope around it.